Frequently Asked Questions

General Questions

Q: What will my first visit be like?

A: You will fill out a comprehensive intake and medical history form. This will take 15-30 minutes depending on the complexity of your medical history.  Please fill out your Clinic Policies and New Patient intake form prior to coming to your initial visit or plan to arrive 30 minutes early to fill it out.  

Your first visit will usually take around 1 hour. At that time, we will discuss your primary medical concerns, past medical history, medical interventions, diet, lifestyle and find out more about who you are as a person. The doctor will perform any appropriate physical exam.   He or she may collect labs at this time in office or send you home with labs to perform at home and send in via mail. They may also make initial treatment suggestions or wait until lab values are in.

Q: Do you bill insurance?

A:  Yes, we are contracted providers for the following health plans:

Regence Blue Cross/ Blue Shield
Cigna (Dr. Thom only)

Just because we are contracted with your insurance provider is not a guarantee of payment. Your insurance plan needs to have naturopathic benefits. You can check with your insurance on the details of your benefits by using the How to check your insurance benefits form. Our staff can also check for you. You are responsible for knowing the coverages and exclusions of your insurance plan.

Q: Do you accept Medicare or Medicaid?

A: No, Naturopathic Physicians cannot contract with Medicare/Medicaid. However, we do offer a discount for payment made at time of service.

Q: Are supplement prescriptions covered by insurance?

A: No, supplements and certain out of network labs that may be requested by your physician are not covered by insurance companies. If you have a health savings account (HSA), this can typically be used to cover these expenses.

Q: Will the physicians at Core Vitality work with my primary care physician and /or specialist?

A: Yes, at the patients request, we are happy to contact your other providers to coordinate care. Any extra time outside of  your visit may be added to the visit time billed to your insurance. 

Q: Why is there a $100.00 fee assessed for “no shows” to appointments and cancellations within 24 hours?

A: We book up to 1 hour for each visit, in order to give the best comprehensive care to our patients. A missed appointment can cost our clinic up to several hundred dollars of lost income if we don’t have enough time to fill the spot. Please contact us to cancel or reschedule with at least 24 hours notice (48 hours if over a weekend). Emergencies do come up and we will make circumstantial exceptions for this.  See Clinic Policies.

Your Health Starts Here

Our regular office hours are:

Monday-Friday 8:30-5

Closed for lunch 12:30-1:30

Or call — (541) 602-0260

Better Health Care is Our Mission

(541) 602-0260

650 SW 3rd St. in Corvallis, Oregon